People’s Agenda: special project on e-democracy in Ukraine

People’s Agenda

This is an analytical special project of the Center for Innovation Development aimed at studying, developing and adapting e-democracy tools in Ukraine. We explore how citizens use digital participation mechanisms to influence government decisions – from petitions and participatory budgets to consultations and electronic appeals.

The project combines in-depth analytics, adaptation to the new realities of war, and international experience to strengthen citizen participation in decision-making processes, both in peacetime and during war.

🎯 Project goal

To strengthen citizens’ participation and influence on decision-making processes through e-democracy tools by regularly analyzing public requests, improving digital tools and mechanisms of interaction between the government and citizens.

Project objectives

1️⃣ Analyze public requests recorded through e-petitions and other e-democracy tools.

2️⃣ Identify key topics of concern to community residents across the country.

3️⃣ Evaluate the effectiveness of digital participation at the national and local levels.

4️⃣ Improve e-democracy tools based on data, citizens’ needs, and best international practices (including the experience of EU countries, OECD, UNDP).

5️⃣ Update the e-Democracy Index and ensure its regular monitoring.

6️⃣ Adapt e-tools to wartime conditions, ensuring their flexibility, security and accessibility.

7️⃣ Support digital participation in reconstruction through tools such as eIDEA and local co-production mechanisms.

8️⃣ Create a culture of early response by the authorities to civic initiatives – even before formal procedures are completed.

For more information:

Center for innovations development is the initiator of the introduction of e-petitions in Ukraine. In 2015, we advocated for changes to the law that legalized electronic petitions to all levels of government. In the first two weeks alone, more than a million Ukrainians used the tool. In 2015-2016, we helped to launch the first Kyiv Public Budget with 100% electronic voting, which covered 700 thousand residents. In 2017, we contributed to the creation of the state Concept for the Development of E-Democracy, and in 2020, Ukraine entered the top 50 countries in terms of e-participation (UN E-Participation Index), and Kyiv was ranked among the top 25 cities. We were the first in Ukraine to introduce the Local E-Democracy Index, develop the Public Model of Participatory Budgeting, regulations for dozens of communities, an online library, and 30+ studies and manuals. During the war, we adapted e-participation tools to new challenges: we introduced the Engagement in Reconstruction Indicator, tested the eIDEA platform, pushed for changes to the draft law on reconstruction, and formed a network of 30+ NGOs that promote community engagement in post-war reconstruction.